Privacy Policy

Information We Collect

The only personal information we collect through this website is what you choose to provide when you submit our contact / "Request a Quote" form:

• Your name
• Your email address
• Your phone number
• Your company name (optional)
• The message you type into the form

This form is the only point on our website where we collect personal information. We do not collect anything from you simply by your visiting or browsing the site. Our website sets no cookies and uses no analytics, tracking pixels, advertising networks, social media embeds, or chat widgets, so we do not build profiles or track your activity across other sites.

Like virtually all websites, our hosting provider may keep standard server logs (such as IP address and basic request information) for security and reliability. These logs are not used to identify you or track your behavior, and we do not combine them with the information you submit through the form.

How Your Information Is Processed

When you submit the form, your submission is processed by Web3Forms, a third-party form-handling service. Web3Forms receives the contents of the form and forwards them to our company email inbox so we can read and respond to your message.

We do not store your submission in a database on this website — the information lives in the email our team receives. Web3Forms may process your submission in the United States or other locations; by submitting the form, you understand that your information may be handled there. We encourage you to review Web3Forms' own privacy terms to understand how they handle data in transit.

How We Use Your Information

We use the information you submit only for the reason you contacted us — to respond to your inquiry, prepare and send quotes, and carry out the business-to-business sales communication related to your request. We limit our use of your information to that purpose.

We use the email address you provide to reply to you. Submitting the form does not add you to any marketing list or newsletter — we have neither — and is not consent to receive promotional email. If we ever introduce business updates or marketing email, we will send them only in line with applicable law and will always include a way to opt out, which we will honor promptly. You can ask us to stop contacting you at any time.

We Do Not Sell or Rent Your Information

We do not sell, rent, or trade your personal information. We do not share it with advertisers, data brokers, or any party for their own marketing purposes.

When We Share Information

We share the information you submit only as needed to receive and respond to your message — that means it is handled by Web3Forms (which processes the submission and forwards it to us) and by our own team, who receive and respond to the resulting email. We may disclose information if we are required to do so by law or valid legal process, but only to the extent required.

How We Protect Your Information

Your form submission is sent over an encrypted (HTTPS) connection, and we take reasonable measures to protect the information we receive. However, no method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.

How Long We Keep Your Information

Because submissions reach us by email rather than being stored in a website database, your information remains in our email records for as long as we need it to respond to and follow up on your inquiry, or as otherwise required for legitimate business or legal reasons. You may ask us to delete the contact information you submitted at any time.

Your Privacy Rights

You are in control of the contact information you send us. You may request access to it, ask us to correct or delete it, or opt out of further contact. To make a request, contact us using the details below, and we will respond in accordance with applicable law.

Depending on where you live, you may have additional rights under applicable privacy laws; we will honor those rights where they apply. As noted above, we do not sell or share your personal information.

Children's Privacy

Our website is a business-to-business manufacturer site and is not directed to children. We do not knowingly collect personal information from minors. If you believe a child has submitted information through our form, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date shown at the top of this page. We encourage you to review this page periodically.

Contact Us About Privacy

If you have questions about this Privacy Policy or wish to exercise any of the rights described above, please contact us:

Email: sales@vortxgroup.com
Phone: (305) 417-3582 or (305) 848-2286

This Privacy Policy is governed by the laws of the State of Florida, USA.